Nilead Service Hub is a set of tools and features that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.
Projects are used to track all the actionable steps, information, and communications towards achieving a goal, initiative, or objective.
Things that must be done. Tasks are stored in projects and make it clear who’s responsible for what by when. Tasks also store all the files, conversations, and instructions related to it so information stays in the right place.
You can use milestones to track progress on groups of tasks. Milestones are optional and you do not have to put tasks inside any milestones.