Document Email notification

Email notification

Learn how Nilead supports incoming, outgoing, and newsletter emails using Gmail, SMTP, SES, and forwarding — plus built-in CRM integration.

Table of content

TL;DR / Overview

Running a modern online business means managing both incoming and outgoing emails — support, notifications, marketing, and more. Nilead helps you integrate seamlessly with professional email services, forward custom domain emails, and send bulk campaigns — all without hosting your email inboxes.

5 reasons you should not host your own email

Prerequisites

  • Custom domain (e.g. yourbusiness.com)

  • Access to domain DNS settings (for MX records, SPF, DKIM)

  • Email account or email provider (optional for forwarding)

  • Admin access to Nilead or support team assistance

Walkthrough

1. Types of Emails Your Business Needs

There are two key email flows you need to manage:

Outgoing Emails

Used to notify users, confirm form submissions, send newsletters, etc.

Incoming Emails

Used to receive client requests, responses, or support inquiries.

2. Handling Incoming Emails

🔒 Nilead does NOT host emails directly — and that’s intentional. You can check more information here: 5 reasons for not hosting your own emails.

Why?

  • Email hosting is complex to secure

  • It consumes valuable hosting space

  • Migration is painful and error-prone

  • Mixing website + email on one server is risky

Recommended Providers:

We recommend you to host your emails with professional email hosting providers:

  1. Office 365: reasonable price, plenty of space, office apps included.

  2. Gsuite: reliable spam filtering along with all other Google services.

  3. Zoho: best email hosting on tight budget (with free plan available).

  4. Yandex: generous amount of space and accounts even for free users.

  5. Runbox: provides private, secure email hosting service in case you really want to go stealth (as they claim).

To set up email like [email protected], register with one of these providers and point your domain’s MX records to their servers. If you’re unsure how, our support team can assist.

3. Sending Outgoing Emails

Option 1: SMTP (Using Your Own Email Server)

  • Uses your existing email service

  • Free and simple for basic notifications

  • Not suitable for bulk campaigns (rate-limited)

Option 2: Gmail / GSuite Integration

  • Nilead supports Gmail API for authenticated sending

  • Works well for businesses already using Gmail

Option 3: Bulk Email Services

Best for newsletters or transactional emails at scale:

These services allow:

  • High-volume sending (100k+ emails/day)

  • Detailed delivery reports

  • Better inbox placement (avoid spam folders)

Nilead integrates with both services and provides an easy UI for setup and sending.

4. Forwarding Emails (Budget-Friendly Trick)

If you only need to receive emails at a custom domain and already have a Gmail or Yahoo account:

  1. Use Email Forwarding Services:

    • ImprovMX (free)

    • ForwardMX / Pobox (paid)

  2. Set up DNS records (MX) to forward [email protected][email protected].

💡 This gets you a branded address without paying for a mailbox.

BUT: To send from [email protected], you still need an Email Sending Service (e.g. SparkPost, Amazon SES), and connect it to your email client (Outlook, Thunderbird, etc.).

5. Sending Newsletters

For mass email marketing, you can use:

External Services:

  • MailChimp

  • GetResponse

  • MailerLite, etc.

These include:

  • Email templates

  • Form integrations

  • Campaign tracking

  • Segmentation tools

Let our team know during setup if you plan to integrate a newsletter platform.

OR Use Nilead CRM:

Nilead’s Customer Relationship Management system (currently rolling out advanced features) allows:

  • Form-based lead capture

  • Contact tagging and segmentation

  • Campaign sending

  • CRM-linked automation and scoring

Some features are in beta — talk to our support team to get early access or explore the possibilities.


FAQs

1. Does Nilead host email inboxes like Gmail or Outlook?
No. We don’t provide email inbox hosting. We help you integrate with top providers instead.

2. Can I send emails without owning a mailbox?
Yes. Use SMTP or email APIs like SparkPost/SES. You don't need to pay for a mailbox if you only send.

3. Can I track email opens and clicks?
Yes — if you use SparkPost, SES, or a newsletter service that supports tracking.

4. Can I receive emails at [email protected] for free?
Yes. Use email forwarding (like ImprovMX) and connect to your free Gmail account.

5. Can I use Nilead CRM for newsletters instead of MailChimp?
Yes. Our CRM supports segmentation, sending, and automation — and integrates deeply with your website. Some features are in beta.

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